Support
We're here to help.
Contact us
For help with bookings, payments, host verification, or any other questions, email us at support@raucx.com. We typically respond within 24 hours.
Frequently asked
How do I book a car?
Browse available cars on the search page, select your dates, and complete the booking. You can pay via EcoCash, card (Pesepay), or bank transfer.
How do I become a host?
Sign up for an account, then click "Become a host." Fill in your profile details, upload your ID document, and you can start creating car listings immediately. Your listings become public after verification.
When do I get paid as a host?
Host payouts are released 24 hours after the rental starts (the escrow hold period). This protects the renter in case of no-shows.
What documents do I need to list a car?
You need comprehensive insurance, vehicle registration, and a current roadworthiness certificate. Upload these in the vehicle documents section of your fleet manager.